Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Blessing Touzell (FP09 KMY)
Excellent customer service. My experience with BJB motors was an excellent one. I am not a trusting person but my experience throughout the entire translation was reassuring and I felt like I was in a good hand. (I can say i trust them) I will recommend BJB to anyone anytime any day anywhere!
Andrew Lees (LM06 HVX)
I would recommend BJB motors! I had really good experience with BJB motor company, they were knowledgeable and very helpful and I am really happy with the Golf we purchased from them. They are very selective with the quality of the cars they purchase and that shows in cars they had on offer and the service history and condition of the Golf we purchased from them. A small but very personal business. Couldn't be happier with the service.
Michael Giles (EJ59 MWG)
The guys at BJB are professional and very helpful with a wide range of cars to suite most pockets. In all a very pleasant experience.
Michael Bouwers (LG14 MKE - SELLER)
Excellent service! Even though they had a very busy day they went out their way and drove over two hours to collect my car (polo match LG14MKE) at my convenience and paid in full the agreed online quote price! Honest people, professional and straight forward. Highly recommended!!
Mark Williamson (WG55 WVS)
Very good honest people. Service was good and friendly!
Marjatta Charles (WV63 BHD)
Excellent company, 10/10

My experience with BJB Motor Company was very positive and pleasant. They contacted me within minutes from the time I enquired about a car they were selling. Very transparent, open and honest process from start to finish. It left me with the car I wanted and a feeling that I was in good hands. Strongly recommended.
Carl Higgs (LC07 DZX)
Trustworthy, Reliable and Loyal. Billy was a very confident who know a lot about his cars an was available to answer any questions i had, he helped us take my hire car back to airport so i could drive my new car home, i would recommend BJB Motors to any family members/friends by far with out any hesitation at all, thanks again Billy for the service you provide an good customer service felt very confident buying from BJB Motor Company.
Neil Bertram (VE05 GHZ)
Easy Transaction Very Helpful. A++++++

Juliet Fisher (YB59 HXA)
We received great customer service from Sean and Jamie. They were very accommodating to our needs and we're really pleased with our purchase. Great value car and good service.
Ryan Sherborne (EY56 USP)
Great customer service and really helpful, went through everything as well as being really easy to buy from - Excellent company, would recommend!

Jonny Smith (EJ58 RUW)
I was slightly sceptical about buying through a single handed home based operation. However I had a really positive experience. Billy runs a very professional operation. The car was everything it was advertised to be, and not overpriced. Warranty included as well! Overall really please
Stephan E (RK08 ZHJ)
The car I bought was priced lower than average and is in very good condition. The car battery was flat when I first went to see the car but was replaced by BJB Motors the next day. All the paper work was in order and it seems like the car was sourced very carefully.
Jamie Willsher (OY59 HZA)
Brilliant service, Very helpful guys! I bought my car from them 3 months ago and they offered me great customer service and were willing to help meet my demands. Would recommend them to anyone.
Robert Lewis (YD59 OWG)
Very positive experience. Car lived up to the advert. Would recommend. Happy Customer!
John Sitton (ML11 AWO)
A very detailed buying and p/x experience. Sean made time to explain about the history of the vehicle I was purchasing, as well as the available finance and warranty options. The value of my p/x was reasonable and overall I was pleased to have conducted business with BJB; excellent experience and I would certainly recommend them to family and friends
Tremayne Moore (FN63 XTC)
Top quality seller. Great car, great service just a quality experience buying from this company.
Mohamed Hassan (HX63 WUW)
Very helpful, happy with the car

Ruth Mackaness (AJ56 HFV)
Honest, friendly and pleasant to deal with. The car was pretty much as expected and matched the description on line. We took the car for a proper test drive and Sean encouraged us to take it on the motorway which was also a positive. There was lots of paperwork backing up the car history and all in all we are very satisfied. The car is what it said it was and we are very satisfied. A 6 month warranty was added for our peace of mind.
Karl Hayer (FD58 GHJ)
Very friendly and thorough. Thanks BJB
Dave Reynolds (RJ55 VVF)
I think BJB MOTOR COMPANY are fantastic and would recommend anyone to them. I can see in the way i was treated and looked after that this company looks after their customers and it is very difficult to find that in a company now days. I just want to say if you keep up like that you're business will go along way. Many Thanks Dave.
Katie Box (OY57 KZK)
I found Billy to be very knowledgeable and honest. I was with him and Sean for almost two hours going through paperwork and test driving and there was no rush from them and they answered all my questions. Although the roof rack clips weren't taken off as asked I appreciate the car was collected short notice of purchase and Billy gave mechanic details to ensure this could be done. Anything I asked for Billy tried hard to accommodate. I am so impressed with the service I received that I have already recommended BJB to family members.
Kevin Sheath (GF05 JHU)
Thanks guys! Car was as described, service was great, would always use you again!
Benedict Branca (NL62 VLD)
Helpful and trustworthy dealer thank you! After looking around for weeks for the perfect car and often not even getting a call back, I found a great, low mileage car at BJB Motor Company. They contacted me straight away and arranged to view a few days later at a time that suited me. Everything went smoothly and was such a helpful, friendly service. After test driving and sorting the paperwork out, I was able to take the car away the same day which was great considering I travelled a short distance to get there. I was even home in time for a nice home cooked steak and chips. Thanks again. Highly recommended.
Trindafir Gabriel (YE06 MZO)
Satisfied customer - Recently bought a volkswagen golf from these guys, they were very professional, the car is fine, recommended!
Justin Morgan (CP04 RBF)
Top notch service. Sean was super helpful and went out his way to make sure everything was ok before I drove off with the car. Very friendly and very knowledgeable. Highly recommended company.
Coral Burton (WN58 OLW)
Made my day. The nicest people I have honestly met, couldn't be more genuine. So please with the car that I purchased couldn't be any happier as I have a baby on the way and needed a bigger car, they helped me out so much. Would recommend them to anyone!
Lesley Smith (NL10 WHR)
Excellent customer service. We bought our sons first car from BJB motors. Sean and Billy were both very helpful throughout the process. The car was in good condition and ideal for a first car. Excellent service would recommend.
Ian Upham (NL10 MDX)
A pair of of really nice guys. Not pushy. Knowledgeable. Polite. I would genuinely recommend them to friends & family.
Daniel Smith (MF10 YHM)
Really happy to do business with these guys, very professional and friendly service.
Joe Franks (AU07 YHH)
Really pleased. Very helpful and thorough. Would recommend.
Khan Moon (BJ13 WPM)
Excellent service great guys to be dealing with very honest and not pushy don't really know what to say apart from very happy with how it all went would definitely go back. Brilliant service!
Eleanor Churchill (AE58 ZJN)
Genuine decent blokes. Helpful, not pushy. Did a great deal with part exchange. Warranty included. Would definitely recommend to anyone looking to buy a used car.
Wendy Hartburn (YC56 OEU)
I found purchasing a car through BJB Motor Company a thoroughly satisfying experience. It's currently a small company with a high level of professional customer care.

My initial point of contact was with Billy who dealt with my phone enquiry in a polite and professional manner. This continued when I arrived to test drive the car. I felt no obligation or pressure to buy, he left me to independently assess and drive the car. Billy was really helpful, knowledgable and accommodating especially when answering the million questions I had!! I dealt with Sean to complete the purchase of the car who adopted the same level of excellent customer service.

I love the car and I'd like to thank you both for your professionalism. I wish you both all the best for the future, please don't lose your genuine enthusiasm because it makes a real difference!!

Mike Windsor (HN51 OBO)
Very professional service - These guys operate out of their front room with their cars parked in spaces around the local housing estate, no fancy signs, no frills, but don't let this put you off using them, all this keeps their overheads low so they can pass the savings on to you. Very professional service - good car as well. Make sure you phone them beforehand, they tell me they are very busy at weekends.
Ryan Lewis (DL11 AWA)
Excellent seller, no pushy selling tactics and made to feel comfortable looking around and test driving the car. Good quality cars for sale.
Syed Rosul (LR07 FKE)
Great deal - First class customer service and friendly we be back again
Michael Bedford (FG61 XXW)
Friendly personable guys. Very happy with the experience. Go out of their way to be friendly and provide good customer service. Nice lads and if I'm still in the area when I change cars again I'll look them up.
Mark Doherty (YG59 HWV)
Friendly, efficient, knowledgeable, would definitely recommend them to others.
Thomas Wilford (EF54 SLZ)
Honesty is the best policy! Good honest pair of guys. A good and pleasant car buying experience all round.
Julia Reddick (PN59 NTD)
Good experience. Helpful and approachable and whilst working from home able to offer warranty and service preparation of cars. We bought a one owner car and negotiated a fair trade in deal. Additional service documents sent on after purchase , so good service. Would recommend.
Morten Watkins (CF55RYW)
This was my first experience buying from BJB and they were very good. Great communications leading up to and after the sale. BJB have a lo-fi yet efficient set up, so don't be concerned by their location. I had to chase the AA breakdown cover I was promised but I heard back straight away. BJB honoured the cost and the money was sent directly to me, enabling me to arrange my own breakdown cover. All in all very professional and I would happily buy from them again!
Jonathan Allen (GJ10 FLR)
Great. Bought a Peugeot 107 from Sean at BJB. Very friendly guy, didn't pressure to sell and easy to do trade with. Fair price and car was spotless clean. Would recommend!
Lisa Baker (DY60 WYV)
BJB motors, Thumbs up from me. BJB motors are a professional, reliable and helpful company. Your guaranteed to find a car and go away feeling very happy and pleased. Good value for money and a great service from beginning to end. Go with your head and heart when choosing a car, BJB motors won't let u down.
Lin Norris (HG13 EOY)
Excellent, nothing was too much trouble. Very helpful, answered all my questions, no pressure whatsoever, a very professional enjoyable experience, Sean was a lovely guy, didn't rush us at all, left with peace of mind and would definitely use them again.
Ross Stevens (VN55 FTD)
Excellent would recommend - Brilliant company there was no pressure in purchase and down to earth staff would recommend if looking for new car. Thanks Sean
Rob Waugh (LK52 CJO)
Excellent service - Really helpful guys with no pressure to buy. Helped sort out paperwork/tax and with a new MOT, can't ask for more than that. Would recommend.
Kathryn Lister (NU07 HLW)
Polite, honest, excellent service - I mostly dealt with Sean from the viewing of the Tigra to part exchanging my car and any questions I had after I bought the car home. Sean was really polite, honest, friendly and professional. Happy with the price I recieved for my car and so so happy with my new car. Would highly recommend BJB Motors, service I recieved was excellent and the car is even better ;)
Stewart Taylor (TN07 YWO)
Very happy with my experience buying a car through BJB. Website is clear and helpful and customer service is of a high standard, professional and friendly. I appreciated being trusted to look at cars and test drive independently. Once I'd decided to buy, I was taken through the process clearly and at an appropriate pace. After sales service has also been very good.
Mike Stickley (BJ58 KAO)
Drove dow to southampton to see the car & received a good welcome and viewed the car before test driving it. Everything was as they said it would be and and even done a hpi check ready. Billy was very helpful all through the buying process and no pressure at all, It was a very relaxed affair and im still pleased now with my purchase and drove from southampton to my home in wiltshire with no trouble at all.
If you see the car your looking for it will be worth the journey too BJB motor company. The prices are very fair i deed in fact I would say the best i could find .....thanks billy...And all the best for you and your company in the future ......I may even return i the future.
Alicja Wedrychowicz (NA56 ZPB)
Honest, friendly and excellent customer service, highly recommended to anyone. I am very delighted with the car i bought , its exactly what i wanted . 5 Gold Stars :)
Keith Wilson (YC58 CWA)
I would highly recommend this dealer to anyone. Billy was very honest with good customer care skills who went out of his way by driving me back from a scrap yard in his own time. He gave me a good price for the car too which I'm very happy with.
I have no bad points to say at all about this dealer, which is very rare in this trade! The car has been fantastic. One very happy customer!
David Bailey (X696 XCD)
Very polite, great customer service, not pushy offers good cars for a fair price.
John Barnard (RF53 WNV)
Estate agents and second hand car dealers are not to be trusted.
At least one trade has redeemed themselves! After seeing a number of cars that were really not as advertised and getting towards giving up, I came across BJB as they were advertising the car I wanted. BJB are a small dealership that are big on customer service. Don't be put off by the young man that runs this dealership as he is knowledgable, affable and very fair. I wish all the older dealers that I have encountered recently were as honest with descriptions and as up front with the deal as he is. He is genuinely interested in the cars he sells.
I bought a Z4, which was exactly as described and I also got a really good trade in price for my old car. Needless to say, I walked (drove) away in exactly the car I wanted, for the price I was willing to pay and feel that we both did well out of the deal. I thoroughly recommend BJB and this dealer will be my first contact point if I ever decide to sell the Z!